Kensington Classics offers everything you will need for planning your special day. Fine Wedding Accessories, Invitations, Favors & Gifts.
We sincerely hope you enjoy browsing our large selection of unique products from many of the industries top wedding manufactures. Come and find out why so many Brides and Grooms choose Kensington Classics for all of their Wedding Day Essentials.
Email Us at:
We know planning a wedding can be a very stressful time and we look forward to serving you.
All customer support is given online. Please correspond with us via e-mail with any problems or questions you have at firstname.lastname@example.org where a customer service representative will reply to your e-mail promptly.
Thank you and we look forward to serving you.
Contact Person: Customer Service
Customer Service Hours: Mon-Fri 9:00 A.M. to 5:00 P.M. Pacific Time
DISCLAIMER: WE RESERVE THE RIGHT TO CANCEL ANY COMPLETED TRANSACTION FOR ANY REASON. UPON CANCELLATION YOUR PAYMENT WILL BE REFUNDED.
**We only ship to the 48 contiguous United States.
You should receive your order within 6 to 12 business days. Add 3 business days for personalized orders.
Please note that these are estimates only.
Once an order is received it is processed immediately and can not be changed or canceled.
**We only ship to the 48 contiguous United States.
*** Please be aware that we cannot ship to a P.O. Box.
Flat Rate Shipping is not available through our invitations and stationary store, or our Aspen Shops store.
PLEASE NOTE: Some of our products are shipped directly from our suppliers. You may receive your order in more than one shipment.
Refund, Returns and Cancellation Policies:
CAN MERCHANDISE BE RETURNED?
We stand behind our products 100%. If you are not completely satisfied, you must contact us within 7 days for a refund*. NO RETURNS WILL BE ACCEPTED WITHOUT PRIOR APPROVAL. Credit for the return will apply only to the purchase price of the product. Shipping and processing charges will not be refunded.
No returns on opened products, food/candy items or colored decorations such as streamers, candles, etc. Items personalized as per order cannot be returned. Candles shipped by ground during the summer months cannot be returned.
For returns, there is a 15% restocking fee on the product amount, and you are responsible for paying for shipping the product back to us.
NOTE: Colors vary slightly due to the manufacturing process specific to each product. Although it is impossible to achieve an exact color match for every item, small variations in color serve to enhance the overall effect of your color scheme. Products seen on the online catalog do not always represent an identical color match. Color reproduction is limited by various situations beyond our control such as the hue/contrast settings on your monitor.
If you receive an item and it is defective or broken, we will send a replacement right away. We will also schedule a pickup for the defective or broken product. You will not incur any fees. However, you must notify us within 7 days of receiving the product.
This privacy notice discloses the privacy practices for www.kensingtonclassics.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. 2. What choices are available to you regarding the use of your data. 3. The security procedures in place to protect the misuse of your information. 4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: See what data we have about you, if any. Change/correct any data we have about you. Have us delete any data we have about you. Express any concern you have about our use of your data. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.